PLATFORM

The communications platform, with AI in every layer.

Carrier-grade voice, messaging and collaboration, unified in the cloud and wrapped in Pegasi AI — so every call is answered, qualified and routed. Deploy the apps your business needs, on any device, anywhere.

Our reliable, feature-rich hosted communications adjust as you need them to. We make it easy to deploy the apps and solutions your business needs, creating an in-office experience right at your fingertips — wherever you are, on whichever device you choose. Commonly used capabilities include full contact-center functionality, listen-live, find-me / follow-me, and much more.

Built-in business continuity. Virtually eliminate downtime if your local or wide-area network goes down. Your communications keep running in our cloud, so customer, vendor and employee calls keep flowing — a cost-effective disaster-recovery plan that is always available and sized to your needs.

Mobility is paramount. Keep your company connected with cloud extensions, find-me / follow-me, group and simultaneous ring, and voicemail-to-email — all designed to help you do business anywhere, on any device. Our products are customer-tested and approved, with a full range of front- and back-office features.

Solutions

One platform, every channel

Unified Communications

Voice, video, messaging and presence in one cloud client — an in-office experience wherever you are, on whatever device you choose.

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Contact Center

Omni-channel customer engagement — voice, email, live chat and SMS — with AI answering, routing and scoring every interaction.

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PBX & SIP Trunking

Carrier-class SIP trunking that connects to your existing PBX and saves up to 40% over traditional lines.

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Communication API

Put your phone system inside the apps you already use — click-to-dial, automatic call logging and screen-pops.

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E-Fax

Encrypted internet fax from your inbox — more secure than traditional lines, with AI document intelligence on every page.

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Business SMS

Two-way business texting with AI-drafted replies, appointment booking and automatic logging to your CRM.

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Video Conferencing

HD video meetings with contact sharing, plus AI notes, live summaries and action-item capture.

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Mobile App

A full softphone in your pocket with an in-app AI assistant, call transcription and voicemail summaries.

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Workforce Management

AI agent scheduling and forecasting, real-time staffing optimization and automated quality scoring.

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Ready to put AI on the line?

Get tailored pricing, or talk to a communications expert about your setup.